Quality and Information Security Policy

Our information security and quality management system (hereinafter referred to as “ISQMS”) encompasses the requirements of ISO 9001, ISO 17100 and ISO 27001. Below are ZESAURO’s commitments:

  • Our quality and information security policy calls for a dynamic system under constant review, in keeping with the ongoing improvement principle and encompasses not only production processes, but all activities related to meeting the expectations and needs of our stakeholders.
  • Our ISQMS focuses on risk-based thinking, i.e., we shall identify risks that could potentially affect our management processes, but also opportunities that may enable us to implement changes or improvements. The organisation will follow the basic PLAN-DO-CHECK-ACT scheme, after due analysis of these risks and opportunities.
  • Our QMS must have documented record of the content required by the standards of our management system, as well as those aspects which this company’s management considers helpful and specific for the optimal management of the system.
  • The documented record reflects the processes in which the company’s activity is planned in accordance with the customer’s requirements, but in addition, the ISQMS must verify the proper execution. To this end, a system of quality and information security objectives shall be established and monitored.
  • ZESAURO’s In-House Staff are a linchpin of our quality policy. Their skills will be closely monitored and their performance will be measured. Improving the working environment is a constant priority for the company’s management. In addition, In-House Staff should be involved in the corporate philosophy of quality management and information security, being alert and vigilant to irregularities or deficiencies in processes, as well as contributing ideas and solutions to problems. Performance based on pro-active approach and constructive criticism will be required.
  • This ISQMS is reviewed through the monitoring of objectives, as well as annual evaluation to adapt it to the changing circumstances of the company and the market. It must also be properly audited in order to address deviations and any other deficiencies that threaten to undermine our goal of ongoing improvement.
  • ZESAURO is compliant with applicable legislation at all times, and with all legal and regulatory provisions affecting our activity, as part of our general goal of meeting our clients’ requirements.

LAST UPDATED: July 2024.

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